Privacy Policy
Last Updated: October 2026 • Rising Sun Hospitality Co.
At Sea Gadabout Seaside Stays, operated by Rising Sun Hospitality Co. (domain: seagadabout.com), we are deeply committed to maintaining the privacy and security of your personal data. This Privacy Policy details how we collect, use, store, and safeguard your information.
1. Information We Collect
When you browse our website, make a reservation inquiry, or complete a payment, we may collect:
- Personal Identifiers: Name, phone number, email address, nationality, and government ID details required for guest registration.
- Booking Details: Stay dates, preferred property, room type, guest count, and special requests.
- Payment Records: Transaction IDs and payment confirmation receipts generated through Razorpay. (Note: We do not store your credit/debit card numbers or CVV on our servers; payments are processed securely by Razorpay).
- Technical Information: IP address, device type, browser information, and referral sources used solely for site performance analytics.
2. How We Use Your Information
Your data is used strictly for legitimate hospitality and business operations:
- To confirm and service your accommodation bookings across our properties.
- To fulfill legal check-in compliance with local Pondicherry tourism and police authorities.
- To communicate essential reservation updates, check-in directions, and assistance.
- To process refund requests in compliance with our Cancellation Policy.
- To enhance site user experience and analyze booking traffic trends.
3. Payment Security & Third-Party Gateways
All online financial transactions are routed directly through Razorpay (RBI licensed payment aggregator). Razorpay adheres to the highest level of PCI-DSS Level 1 compliance. We do not sell, rent, or lease your personal information to third-party marketing companies.
4. Data Retention & Safeguards
We implement industry-standard physical, electronic, and managerial safeguards to protect your personal information against unauthorized access, alteration, or disclosure. Guest registration records are retained as required by Indian hospitality laws.
5. Your Privacy Rights
You have the right to request a copy of the personal information we hold about you, request corrections, or request deletion of non-statutory data by emailing us at seagadabout@gmail.com.