Refund & Cancellation Policy
Last Updated: October 2026 • Rising Sun Hospitality Co.
At Sea Gadabout Seaside Stays, operated by Rising Sun Hospitality Co. (domain: seagadabout.com), we understand that travel plans may change unexpectedly. Our transparent cancellation and refund policy ensures clarity and fairness for our guests and team.
1. Standard Cancellation Timeline
| Time of Cancellation Prior to Check-In | Refund Percentage |
|---|---|
| More than 7 days before scheduled check-in | 100% Full Refund (minus payment gateway handling fee, if any) |
| Between 3 to 7 days before scheduled check-in | 50% Refund of advance deposit |
| Within 48 hours of check-in or No-Show | Non-refundable |
2. Peak Season & Long Weekends Policy
During festive peak seasons, Diwali, Christmas, New Year week (Dec 22 – Jan 3), and long public holiday weekends, bookings are strictly non-refundable within 14 days of check-in, as properties are booked well in advance.
3. Date Rescheduling Requests
Subject to room availability and seasonal price differences, guests may request a date change up to 5 days prior to check-in without cancellation penalty. Rescheduled stays must be completed within 90 days of the original booking date.
4. Refund Processing & Timelines
Approved refunds are processed through the original payment method via Razorpay:
- For UPI and Net Banking payments: Refunds typically reflect in the guest's bank account within 3 to 5 business days.
- For Credit and Debit Cards: Banks generally take 5 to 7 business days to post the credit to your statement.
5. How to Initiate a Cancellation
To request a cancellation or refund, please send an email with your booking confirmation number to seagadabout@gmail.com or WhatsApp our guest manager at +91 098942 07097 / 9840 427097.